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Career coaching

Even though we have been offering a coaching service for 28 years, it seems that everyone wants to focus on career coaching.  

Our goal with our career coaching is to empower professionals by helping them make informed decisions about their career. It’s a solution-based approach to career decisions. We focus on actions and accountability.

The coaching can be done at any time during someone’s career. It can help at the beginning of your working life, transitions or even retiring. It will be in alignment of your values, ethics and what brings out the best in you.

You can expect expert coaching tailored to your specific situation. You will gain tools to help in your career path.

Do you think before you do?

We all know about the flight or flight reaction, the automatic reaction that the brain uses to protect you. The problem is that it sometimes kicks in when it is not needed. An example of this could be that someone steals an idea of yours at work. We know that we can’t fight them or just run off. Getting into the habit of just pausing for 90 seconds, can calm this fight or flight reaction down. It will also get your thinking from the emotional part of your brain to the logical side. This is crucial for our decision making and reactions to emotional situations.

“Everything can be taken from a man but one thing: the last of the human freedoms – to choose one’s attitude in any given circumstances, to choose one’s own way. When we are no longer able to change a situation, we are challenged to change ourselves.” Viktor Frankl

So let’s all take a pause before we react.

Building mental resilience

Sometimes we forget that the mind and body are interlinked. If we are thinking negative, we will feel negative and then we will come across negative in our interactions with others.

An action to help yourself is to capture each thought and ask yourself, what would be a better way to be thinking right now.

Our physiology can also have an effect on how we are feeling. If we are sitting slumped in a chair, we will not have the best impact on how we feel mentally. Research has shown that power poses can have a positive impact on our mental confidence when approaching challenging situations.

An action to help yourself is sitting and standing upright when facing challenging situations. This will help you to feel and come across more confident.

Get in touch to find out about our resilience training courses. Email

Are you ok, are you really ok?

My heart goes out to those who are struggling with mental health. Everyday I am talking to individuals who suddenly find their mental health has taken a downward spiral. Sometimes they never saw it coming, one day they wake up and their mood is really low and their motivation to keep going has dwindled.
I am also daily reading articles, news stories where someone is really struggling to think logically, rationally and to remain positive.

I am privileged to be able to help, support and educate individuals and groups, in how to look after their mental health.

Let’s all not just ask someone if they are ok once, ask it twice. The first answer maybe a brush off response, but by asking twice we unravel then how someone is really feeling. You will never know the positive impact you can have.

mentalhealth training provider # coaching professional mediator

Great when you get this feedback

Dear Liz,

I just wanted to drop you a quick email to say thank you for the delivering such a great course yesterday and for giving me such great strategies and tips when taking minutes. I wasn’t sure what to expect from the course, but I found it most enjoyable and very beneficial. It was also great to have the opportunity to meet and work with other people from the University.

Maybe I’ll be in another of your courses one day!

Thanks you again,

Kind Regards,

Exams and Awards Officer

Student Records, Registry Services

Great to get this feedback


Liz recently delivered our ILM Harassment Advisor programme to our NHS Trust.

“The Trainer was patient and provided the course to suit all levels of staff. Great coverage through the workbook and time on the course was well structured.”

“A professional approach with clear to understand materials.
The course was engaging and well-structured and the trainer facilitated by creating a very comfortable environment.
My work team will now be aware of a service which they can approach confidentiality and receive support to help resolve situations.”

Wellbeing Programme
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It has been a delight to run a wellbeing programme to our community covering; forgiveness, depression, anxiety, grief, perfectionism, shame, anger, self acceptance and healthy relationships.

Get in touch to find out which wellbeing programme would benefit your organisation.

Dealing with difficult people

Great to receive this feedback on our latest virtual training workshop:

Hi Liz

Thank you so much for delivering the training, we really enjoyed it. I did ask the team for some feedback so please see some comments below:

  • Firstly, thank you for sorting that training out for is. Personally, I found it really useful and helpful to put in to practice in both personal and work life! I thought she was a great training provider.
  • Overall, I thought this was a really good training session, with just the right amount of exercises to keep it engaging. She was very good and had great delivery. I felt like I got a lot from that today.  
  • Many thanks for organising this, the session was very informative 🙂 It was good that Liz tried to conduct the training in context of the way we work, as in it was clear she researched our company before the training. It helped me visualise how I could apply the skills we learned in the way I work and the types of situations our team might typically face, as opposed to just generic ones. The training was really helpful and Liz came across really knowledgable, eloquent and engaging.

Thanks again.

Katy Richards    |    HR Manager

Mediation services

The mediation we offer is a confidential form of alternative dispute resolution. We help two or more individuals or groups reach a solution that’s acceptable to everyone.

As an external mediator, we are able to be impartial and non-judgemental.

We will ask questions that help to uncover underlying problems, assist the parties to understand the issues and help them to clarify the options for resolving their difference or dispute.

We go through a mediation process, following acas guidelines:

  • First contact with the parties – separate meetings
  • Joint meeting- issues discussed and explored. Solutions and agreement encouraged and joint problem solving techniques used. If parties will not sit in the same room we will use shuttle mediation, where the mediator will pass messages and responses.
  • Closing the meeting will happen once an agreement has been reached.

A CIPD survey showed that the use of mediation is on the increase in being used to solving workplace conflict. It also highlighted the following benefits:

  • It helps to solve conflict quickly before the situation rises to damaging disputes.
  • It saves money for organisations as it is a cheaper response than an employment tribunal.
  • It helps to solve conduct and performance issues.
  • Mediation improves relationships.
  • It helps retain valuable employees.
  • It reduces the number of formal grievances.
  • It reduces sickness absence.



“I was sceptical that mediation would help to sort out the differences between our two directors. We thought one of them would have to leave as it was effecting our business departments working together, to achieve essential results. Yet, after two sessions you had solved their differences. A massive thank you”.   HR Director