The mediation we offer is a confidential form of alternative dispute resolution. We help two or more individuals or groups reach a solution that's acceptable to everyone. As an external mediator, we are able to be impartial and non-judgemental.
Mystery Shopping will evaluate and measure your customer and sales services. We do this by sending in individuals acting as if they were your customers. This will give you a very fast and effective method of obtaining hard objective management data about customer service and sales levels.
Contact us for more information on any of the training we offer, or see the training page for instant course details.
Visionary Training Process
The Visionary Process will take you through four stages, which give your business result orientated solutions.
• Diagnostic stage
• Design of solution
• Delivery of solution
• Follow up check and coaching