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Brand new mediation service

We are delighted to announce a brand new mediation service. According to a CIPD conflict management survey report, the main benefit in using mediation is improving relationship between individuals, cited by 80% of respondents, to reduce or eliminate the stress involved in more formal processes (64%) and to avoid the costs involved in defending employment tribunal claims (52%). Another CIPD survey identified some more benefits; retaining valuable employees (63%), reducing the number of formal grievances raised (57%), reducing sickness absence (33%). How does your organisation benefit from mediation?