I approached Liz in early 2015 to provide Circle Housing with an Assertiveness course for all levels of staff, following many staff approaching me about assertiveness and confidence issues in the work place.
Liz and I discussed the learning need and Liz provided a overview of the product.
I attended one of the sessions and was impressed with how Liz engaged the attendees and how they opened up and discussed their individual assertiveness and confidence concerns. After the sessions Liz provided me with evaluation from the sessions.
Following this I contacted attendees and their line managers to gain feedback about the sessions and an understanding of the individual changes and for internal evaluation. The feedback about the sessions was fantastic with many confirming they would recommend colleagues to attend.
October 15, 2015, Training Manager